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roaming profile cach not deleting on log off

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hi,

we have the group policy enabled for roaming profile loon/log off > cache to be deleted on log of for a raoming user

but for some reason the profile is not getting deleted and next time user logs in temp profiles are created casuing issues with outlook etc

below is the UserENV log where it shows it failed, any idea how to fix it?

USERENV(318.31c) 13:19:49:193 UpgradeProfile: Build numbers match
USERENV(318.31c) 13:19:49:193 UpgradeProfile: Leaving Successfully
USERENV(318.31c) 13:19:49:193 GetProfileType: Profile already loaded.
USERENV(318.31c) 13:19:49:193 LoadProfileInfo: Failed to query central profile with error 2
USERENV(318.31c) 13:19:49:193 GetProfileType: ProfileFlags is 0
USERENV(318.31c) 13:19:49:208 Profile Ref Count is 1
USERENV(318.31c) 13:19:49:208 LoadUserProfile: Leaving critical Section.
USERENV(318.31c) 13:19:49:208 CSyncManager::LeaveLock <S-1-5-21-2052111302-583907252-1801674531-62147>
USERENV(318.31c) 13:19:49:208 CSyncManager::LeaveLock: Lock released
USERENV(318.31c) 13:19:49:208 CHashTable::HashDelete: S-1-5-21-2052111302-583907252-1801674531-62147 deleted
USERENV(318.31c) 13:19:49:208 CSyncManager::LeaveLock: Lock deleted
USERENV(318.31c) 13:19:49:224 LoadUserProfile: Impersonated user: 00000810, 00000000
USERENV(318.31c) 13:19:49:224 LoadUserProfile: Reverted to user: 00000000
USERENV(318.31c) 13:19:49:224 CancelCSCBypassedConnection: Cancelling connection of E:
USERENV(318.31c) 13:19:49:240 CancelCSCBypassedConnection: Connection deleted.
USERENV(318.31c) 13:19:49:240 LoadUserProfile: Leaving with a value of 1.
 
USERENV(318.31c) 13:20:43:167 CopyProfileDirectoryEx: Hive is still loaded, use temporary hive file
USERENV(318.31c) 13:20:43:167 CopyProfileDirectoryEx: Found hive file ntuser.dat
USERENV(318.31c) 13:20:43:215 ReconcileFile: C:\Documents and Settings\atest2\ntuser.tmp ==> E:\ATEST2\ntuser.dat [OK]
USERENV(318.31c) 13:20:43:215 CopyProfileDirectoryEx: Log file E:\ATEST2\ntuser.dat.LOG skipped
USERENV(318.31c) 13:20:43:215 CopyProfileDirectoryEx: Found hive file ntuser.ini
USERENV(318.31c) 13:20:43:215 CopyProfileDirectoryEx: Found hive file ntuser.pol
USERENV(318.31c) 13:20:43:230 CopyProfileDirectoryEx: ntuser.tmp skipped
USERENV(318.31c) 13:20:43:844 UnloadUserProfileP: exitting without cleaning up due to hive unloading failure
SERENV(318.31c) 13:20:43:844 UnloadUserProfileP: Leaving with a return value of 0
USERENV(318.31c) 13:20:43:844 UnloadUserProfile: UnloadUserProfileP failed with 0
USERENV(318.31c) 13:20:43:844 UnloadUserProfile: returning 0

 


Abbas

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