Hi,
We have around 100 XP workstations on a 2003 Domain. I have group policy applying on some of these power users that their PCs lock automatically after 10 minutes and I'm going to apply it to the rest as best security practice soon.
Only problem is that 1st line support going to that PC when the user isn't there cannot access their desktop and troubleshoot problems. Sure they can override and login as the local or domain admin to get access to the PC but they cannot then perhaps experience the exact problem the user has logged.
Is there anyway around this or what does everyone else do?
Thanks in advance
Martin